• All prices are non-negotiable. 

• We reserve the right to request further information from you at any time to enable us to complete your order and/or to comply with regulatory requirements. We will use various procedures to authenticate each transaction.

• By placing an order, you confirm that the details contained in the order are correct in all respects. The system will display a confirmation page listing out the details of your order. This confirms receipt of your order.  A contract between you and us is only formed when we receive your credit / debit card payment and send you a confirmation email that your order and payment has been accepted.

• Please print a copy of the confirmation page for your records. For collection at our office, please also print the payment confirmation email and bring it to the office for collection as you will need to present the confirmation email to collect your order. We may, at any time, decline to process your order or any part of your order for any reason including where insufficient or incorrect information has been provided, authentication has not been possible or an exchange rate has been quoted in error. 

• You will be required to pay for your order by making a payment via credit or debit card at the time of online ordering.

• Upon completion of your order you will receive an email, an automated order summary and an invoice. 

• Our Customer Service hotline at 64404023 with your order reference .

• In any event where the order is make thru 3rd party i.e. Grab

       - We can only ensure the handover to items is good at the point to collector but we are not liable for transport

       - or any deals offered by the 3rd party company.

• It is your responsibility to read & check the quote thoroughly; any amendments should be made in writing.

• All confirmed orders cannot be cancelled. Postponing of orders is allowed minimum 48hrs (2 days) before the original date of receive. Have to be notified before 2pm.

• Postponing or changes to order colour/name, etc. will be $10. We will reserve all rights to not approve of the changes.

• All illustrations and descriptions displayed on Petissier.sg website or distributed by email, brochure or in any other way are for guidance purposes only and will not form part of the Contract. We also cannot guarantee that all the product-lines used in the construction of our cakes will be available at the time of making. For example, when a supplier de-lists an item such as a particular stencil design, etc, we will endeavor to re-design this to reflect as closely as possible the spirit of the original design using replacement products.  In all cases we will try to contact you to advise you of any such changes, however Petissier.sg reserves the right to replace these items of equal or better quality without consultation. We reserve the right to make alterations to the design, appearance and technical specifications of our products from time to time and at such time or at any other times, to make alterations to our advertised information concerning such Goods, without notice.